6 Boulevard Julien Potin · Neuilly sur Seine · 92200 · France · Home: · +33-1-47386386 · Cell: · +33-6-84321251 · Mike@Mike-Werner.org · http://mike-werner.org
Aqui Esta · Punta Gorda, FL
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Objective
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Manage a Customer facing division
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| | Experience
| Independent
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December 2002 - Present |
Consultant
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Paris |
Independent consultant for design of airline & airport systems, web and Lotus Domino applications.
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| SITA
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January 2001 - November 2002 |
Director, Security
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Paris |
Liaison with national security agencies on passenger profiling systems for air transport.
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Definition & Design for airline registry system for the United Nations.
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| SITA/Aerospan
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January 2000 - January 2001 |
Director of Operations
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Chicago, IL |
| · | Created Operations department in procurement marketplace for the aerospace sector
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| · | Successfully negotiated outsourcing of web site with Exodus Atlanta
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| · | Successfully negotiated outsourcing of Web Based Training with WBT
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| · | Together with Lotus, set-up the Notes/Domino infrastructure
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| · | Identified & hired staff (training, customer support)
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| · | Designed & developed several mission critical applications
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| SITA
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January 1999 - December 1999 |
Director Notes Competency Centre
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Paris |
| · | Created new division for producing & selling Lotus Notes/Domino to the Air Transport Industry, budget 5 M USD, built up to 30 staff, new processes & way of working
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| · | Negotiated successfully with Lotus & Relavis for distribution of their products
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| · | Produced special Notes/Domino applications for SITA
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(Markcoms Project Tracker, Legal Contracts, Pricing)
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| · | Responsible for the Y2K Transition tools
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| SITA
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January 1996 - December 1998 |
Sr. Manager Marketing Info Systems & Technologies
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Paris |
| · | Acquired OverQuota (Sales Force Automation tool) and customized to MIDAS
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| · | Created a training program for the Sales Force and re-engineered sales cycle to improve productivity pipeline management
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| · | Rolled out MIDAS globally
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| · | Created team of 7 staff for development, support and infrastructure of MIDAS, budget 1 M USD/year
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| SITA
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January 1995 - December 1995 |
SITA Restructuring Core Member
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Paris |
| · | Part of SITA’s core team, responsible for restructuring the SITA Group towards Equant, JV and SITA SC
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| · | Communications of the restructuring to the SITA Board of Directors
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| SITA
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January 1991 - December 1994 |
Marketing Communications Manager
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Paris |
| · | Started the Marketing Communications group with as objective the communications to the Air Transport Industry
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| · | Created process for support to sales (professionalized the RFP process)
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| · | Set standards and produced all commercial collateral material
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| · | Hired 4 staff and set standards for IT
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| SITA
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May 1988 - December 1990 |
Product Line Manager
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Paris |
| · | Product responsibility for X25, Type A and Maintenance Services for the Air Transport Industry
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| · | Conducted first Customer Requirements Survey for SITA (Network Visibility Tools)
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| Westinghouse
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January 1984 - April 1988 |
Airline Consultant
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Dublin |
| · | Responsible for new products
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| · | Assistance to Airlines in integration of new technologies
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| · | Negotiated and won the deal to automate the Spanish Travel Agents Network ( 40 M USD)
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| · | Responsible for implementation of Spanish Travel Agents network, SAVIA. 250 staff, 2 years, 18 M USD budget
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| · | Negotiated OEM deal with Philips for PCs
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| Raytheon
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January 1980 - December 1984 |
Sr. Systems Engineer
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Amsterdam |
| · | Involved in the negotiations during the wind-down of Raytheon for takeover by Philips (CEO level)
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| · | Project Management of Airport Departure Control System in Kuwait, Amman and Amsterdam
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| · | Design of new Travel Agent Automation System
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| · | Design council for Cargo system
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| Binair
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January 1976 - December 1980 |
Manager, Binair Projects BV
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Amsterdam |
| · | Responsible for a turnkey systems house, 40 staff
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| · | Design & implemented Travel Agent System
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| · | Design & implemented Airline Reservation System for Wardair
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| · | Design & implemented Cruise ship Reservation System for Ketel
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| IBM Chile
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January 1975 - December 1976 |
Systems Engineer
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Santiago |
| · | Programmer for Electric Power Station
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| · | Programmer for SACL Compiler
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| Education
| Universidad de Chile
Never finished my degree program.
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| Schooling
Went to school in many different countries:
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| · | The Hague, the Netherlands
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| · | Utrecht, the Netherlands
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| · | Tilburg, the Netherlands
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Skills
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| · | Mainframe (IBM S/360,S/370)
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| · | Mini (Vax, Nixdorf 8870,IBM S/1, S/34, S/36)
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Fluent: English, French, Dutch, Spanish
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Medium: Italian, Portguese
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Low: Arabic, Hebrew, Farsi
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Customers
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| · | Departure Control Systems:
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KLM, Martinair, Royal Jordanian, Kuwait Airways
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| · | Flight Informations Systems:
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| · | Cruise Ship Reservation System:
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| · | Airline Reservations System:
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| · | Satellite Communications:
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Iberia, Renfe (SAVIA Network)
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| · | Pension/Retirement System:
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